FAQ's
1️⃣ Do you offer free shipping?
Yes! We offer FREE shipping across Saudi Arabia and the UAE — with no minimum spend required.
Just shop, relax, and enjoy fast delivery at no extra cost.
2️⃣ What is the estimated delivery time?
We aim to deliver your order within 1–4 business days, depending on your location.
Fast, reliable, and always on time.
3️⃣ Is Cash on Delivery (COD) available?
Absolutely. Cash on Delivery is available across both UAE and KSA.
Because convenience should arrive right at your door.
4️⃣ Can I return or exchange an item?
Yes! You have 7 days from the delivery date to return or exchange an item.
Just make sure it’s unused and in its original packaging.
🔁 See our full [Return & Refund Policy] for complete details.
5️⃣ How can I track my order?
Once your order ships, you’ll receive a tracking number via email or SMS so you can monitor your delivery in real time.
6️⃣ What if I receive a damaged or incorrect item?
No worries — we’ve got you covered.
If your item arrives damaged, defective, or incorrect, contact us right away.
We’ll arrange a free replacement or a full refund, whichever works best for you.
7️⃣ Do you ship internationally?
Not yet. We currently deliver only within the UAE and Saudi Arabia.
🌍 But stay tuned — international shipping is coming soon!
8️⃣ How can I contact customer support?
We’re always here to help.
📩 Email us at: info.gulfifyofficial@gmail.com
Or use the contact form on our website — we respond quickly!
9️⃣ Are your products authentic and high-quality?
Yes — 100% genuine.
We only sell authentic, high-quality products sourced from trusted suppliers.
Quality is our promise.
🔟 Can I modify or cancel my order after placing it?
If your order hasn’t been shipped yet, we’ll do our best to help.
📧 Just email us at info.gulfifyofficial@gmail.com as soon as possible.
💬 Still have questions?
We’re happy to help anytime.
📧 info.gulfifyofficial@gmail.com
📍 Serving customers in the United Arab Emirates & Saudi Arabia